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G & C TV
Customer Comment Card |
As a valued customer of G&C Television, we want to know your opinion. Please fill out this sheet and return it to the front desk. Thank you for helping us serve you better.
CHECK ALL THAT APPLY
___ The service was courteous and friendly.
___ The repair was done correctly and when promised.
___ The charges were competitive.
___ Any questions I had were answered cheerfully.
___ There was someone in the shop when I walked in.
___ There were no objects or obstructions in the pathways.
___ The set had no new scratches on it when it was delivered back to me.
___ The delivery was on time and on the same day it was promised to me.
___ They had no trouble finding my invoice or unit.
___ The owner did not sneak out the back door when I came in with a problem.
___ The delivery person didn’t damage anything of great value as the set was delivered.___ I was told when I first came in that there would be a $5.00 charge for
printing up the invoice.___ Although my unit developed the same problem after I had paid for it, the
technician put other jobs aside and gave first priority to my unit.___ There were no emotional scenes or family problems occurring while I
was in G&C.___ Someone was available to put the tv in my car for me.
___ Nobody was talking about me behind my back in a foreign language.
___ The owner made good eye contact with me as he explained the charges
and spoke clearly and legibly.___ They did not need to call me for directions to my street as they had a
map book.___ They used a quilt over my set so the ropes would not scratch the cabinet.
___ I saw no evidence of bigotry or race hatred in the decor at G&C.
___ The front desk noticed I was there after only a few minutes.
___ When I called in to check on my unit someone answered the phone
after only a few tries.___ I was fascinated and empathic as I was told of the problems with the
kids and husband.I think more businesses should share their family problems with total strangers.___ I will be back again...